7999bt Privacy Policy

1. Information We Collect

7999bt collects personal data through several channels as part of providing a safe, compliant, and high-quality online gaming experience to players in Bangladesh. We collect only the data that is genuinely necessary for the purposes described in this Privacy Policy. The categories of data we collect are as follows:

1.1 Registration Data

When you create a 7999bt account, we collect the following information directly from you:

• Full legal name — as it appears on your government-issued identification document
• Date of birth — to verify that you meet the minimum age requirement of 18 years
• Email address — used for account communications, transaction notifications, and support correspondence
• Mobile phone number — used for account verification, two-factor authentication, and WhatsApp support
• Residential address — including city and district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh)
• Username and password — your chosen credentials for platform access (password stored in encrypted, hashed form)

1.2 Identity Verification (KYC) Data

During Know Your Customer (KYC) verification — which may be required before processing withdrawals or for ongoing account compliance — we collect:

• Copies of government-issued identity documents (National Identity Card, passport)
• Proof of address documents (utility bills, bank statements dated within 90 days)
• Proof of payment method ownership (bKash or Nagad account screenshots registered in your name)
• Selfie or live photo verification where required

1.3 Financial & Transaction Data

To process deposits and withdrawals in BDT, we collect and retain records of:

• Deposit and withdrawal amounts, dates, and associated payment references
• Mobile banking account identifiers (bKash number, Nagad number, Rocket number, Upay number)
• Bank account details where bank transfer is used (account holder name, bank name, branch)
• Bonus claims, wagering activity, and balance history

1.4 Technical & Usage Data

When you access and use the 7999bt platform, we automatically collect certain technical information:

• IP address — used for geolocation checks, fraud detection, and session security
• Device type and operating system — used to optimise platform display and identify technical issues
• Browser type and version
• Session duration and page interaction data — pages visited, games played, bets placed, time on site
• Referral source — how you arrived at the 7999bt platform (search engine, direct visit, affiliate link)

1.5 Support & Communication Data

When you contact our support team via live chat, email, or WhatsApp, we retain records of those communications including the content of messages, dates and times, and the resolution reached. This data is used for quality assurance, dispute resolution, and regulatory compliance purposes.

2. How We Use Your Data

7999bt uses the personal data we collect for clearly defined operational, legal, and service-improvement purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The primary purposes for which we process your data are:

7999bt does not use automated decision-making processes (including profiling) that produce legal or similarly significant effects for players, except where required by applicable anti-money laundering obligations or fraud detection systems. Where automated systems flag an account for review, a human agent will always conduct the final assessment before any account action is taken.

3. Legal Basis for Processing

7999bt processes personal data on the following legal grounds, depending on the specific purpose of processing:

• Contract Performance: Processing is necessary to deliver the services you have requested — including account registration, deposits, withdrawals, and gameplay. Without this data, we cannot provide the service.
• Legal Obligation: Certain processing activities are required by applicable law, including age verification (minimum 18 years), anti-money laundering (AML) procedures, Know Your Customer (KYC) requirements, and record-keeping obligations.
• Legitimate Interest: 7999bt has a legitimate interest in processing certain data to prevent fraud, ensure platform security, improve our services, and protect the integrity of the gaming environment. We balance this interest against your privacy rights and do not rely on this basis where it would override your fundamental interests.
• Consent: Where we process data for optional purposes — such as sending marketing communications, special promotional offers, or personalised game recommendations — we rely on your consent. You may withdraw consent at any time by contacting our support team or adjusting your account notification settings.

4. Data Sharing & Third Parties

7999bt does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

4.1 Payment Processors

To process deposits and withdrawals in BDT, we share relevant financial data with payment processing partners including bKash, Nagad, Rocket, Upay, and partner banking institutions. These parties process your data solely to execute payment instructions and are bound by their own privacy policies and financial data regulations. 7999bt does not store full card numbers — card transactions are handled entirely within PCI-DSS compliant payment gateways.

4.2 Game Content Providers

7999bt's casino and slot games are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and gameplay data (such as bet amounts and game outcomes) to operate their game platforms and ensure RNG integrity. They do not receive your full personal profile.

4.3 Identity Verification Services

To carry out KYC checks efficiently and securely, 7999bt may use third-party identity verification technology providers. These providers process identity document images and verification data solely for the purpose of confirming your identity and are bound by strict data processing agreements with 7999bt.

4.4 Legal & Regulatory Disclosure

7999bt may be required to disclose personal data to law enforcement agencies, regulatory authorities, or courts in response to a valid legal request, court order, or regulatory obligation. We will notify you of such disclosure where permitted by law.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 7999bt's business, your personal data may be transferred to the acquiring entity as part of the transaction. In such circumstances, we will provide advance notice and ensure that the receiving entity is bound by privacy obligations no less protective than those in this policy.

5. Cookies & Tracking Technologies

7999bt uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and improve the overall user experience. By continuing to use the 7999bt platform, you consent to the use of cookies as described in this section.

5.1 Types of Cookies We Use

5.2 Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Disabling functional or analytics cookies will not affect your ability to play but may reduce the quality of your experience.

On mobile devices, your browser's privacy settings allow you to reset advertising identifiers and limit ad tracking. For detailed guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

6. Data Retention & Deletion

7999bt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player. Anonymised, aggregated data (which cannot identify any individual) may be retained indefinitely for statistical and business analysis purposes.

6.1 Requesting Data Deletion

You may request deletion of your personal data at any time by contacting our support team at [email protected]. Please note that deletion requests are subject to our legal retention obligations — data that must be retained under AML, financial regulation, or responsible gaming law cannot be deleted before the mandatory retention period expires. We will inform you clearly of any such limitations when processing your request.

7. Data Security Measures

7999bt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 7999bt platform is encrypted using industry-standard 256-bit SSL/TLS certificates. This ensures that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm, meaning that even 7999bt's internal systems cannot read your password.
• Two-Factor Authentication (2FA): 7999bt supports optional two-factor authentication for account login, providing an additional layer of security beyond your username and password.
• Access Controls: Personal data is accessible only to 7999bt staff who have a legitimate operational need to view it. Access is granted on a least-privilege basis and is logged and audited regularly.
• Secure Data Centres: Player data is stored on servers protected by physical security controls, fire suppression systems, redundant power supplies, and 24/7 monitoring.
• Regular Security Audits: 7999bt conducts periodic internal security reviews and works with third-party security specialists to identify and address potential vulnerabilities in the platform.
• Fraud Detection Systems: Automated fraud monitoring tools analyse account activity in real time to detect unusual patterns — such as unexpected login locations, rapid successive deposits, or irregular betting behaviour — and flag them for review.

7.1 Your Responsibility

While 7999bt takes robust measures to secure your data on our end, you also play an important role in keeping your account secure. We strongly recommend that you:

• Choose a strong, unique password for your 7999bt account — do not reuse passwords from other platforms
• Never share your login credentials with any other person
• Log out of your account when using shared or public devices
• Enable two-factor authentication if available on your account
• Report any suspected unauthorised access to your account immediately via [email protected] or live chat

8. Your Privacy Rights

As a 7999bt player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a valid request.

• Right of Access: You have the right to request a copy of the personal data 7999bt holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your name or date of birth, we may require supporting documentation before making changes.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent is the processing basis). This right is subject to legal retention obligations as described in Section 6.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data — for example, while a rectification request is being assessed, or where you object to processing based on legitimate interest.
• Right to Data Portability: Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where it is based on legitimate interests, including profiling for direct marketing purposes. Upon receiving an objection to direct marketing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

8.1 Changes to This Privacy Policy

7999bt reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, if we begin collecting new categories of data or change how we use existing data — we will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of any updates.

8.2 Contact for Privacy Enquiries

For all privacy-related enquiries, data subject access requests, or concerns about how 7999bt handles your personal data, please contact us at:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 at 7999bt.net
• WhatsApp: +880 1700 000000 (message only, Bangladesh Standard Time)

All privacy communications are handled in English. We aim to acknowledge all privacy enquiries within 24 hours and provide a full response within 30 calendar days.